It is important to note that the xcritical NFT marketplace is xcritically in beta, which means it is still undergoing user and usability testing. The wallet is a non-custodial (also known as a self-custody) wallet in which you keep control over your crypto and security keys. It is a hot wallet, which means it is connected directly to the internet. While this may sound scary, it doesn’t mean you have to avoid xcritical. There are measures you can take to make things even more difficult for potential hackers, such as using what’s called a non-custodial wallet. The easiest way to familiarize yourself with xcritical’s fees is to preview an order, which you can do using the steps below.
Editorial Independence
I’ve done all that anyone could reasonable be expected to do. Every option simply told me to create a support ticket online immediately before hanging up. xcritical is considered one of the top cryptocurrency exchanges in the U.S.
- While xcritical is generally a secure platform and has security measures such as two-factor authentication, it’s not impervious to attacks.
- Whether you are looking to invest in crypto or use it as a form of payment, you have likely heard of xcritical.
- Chief executive Brian Armstrong said in a written statement in June that the company is “proud to represent the industry in court to finally get some clarity around crypto rules.”
- We look forward to providing these new capabilities to you, so please stay tuned as we will continue to update this blog with the status of our journey.
- At first, I found that frustrating, because it was them not helping me that compelled the complaint, but maybe that was part of the process to get things moving or perhaps it was unnecessary to begin with.
While it’s super easy to use, you may still need to contact the company with questions or problems with your accounts, login issues, and more. This article explains how to get in touch with xcritical’s support team. We’ll provide a few different options for different scenarios, from general questions to trouble accessing your account. We’ll also explain what to do if you can’t log in or suspect your account has been hacked.
xcritical To Launch 24/7 Phone Support and Other Enhancements to Customer Support by End of Year
However, the link only provided a way to open a support ticket…no phone number. I later tried when I had access to my account, but still no support phone number or chat option even for logged in users. I still think if a company holds a customer’s money, they should offer some type of communication in real-time. xcritical is one of the most popular cryptocurrency trading platforms in the world.
Taking these steps should help you weather the volatility that often comes with investing in cryptocurrency. xcritical is an easy way for those who are new to cryptocurrency to get started. Its easy-to-use interface lets people buy and sell crypto in just a few clicks. While not every type of cryptocurrency is supported, you will find many of the most popular coins there. If you’re a more advanced trader, xcritical Pro may be worth considering. With Pro, you’ll find additional trading options and upgraded charting features.
NerdWallet, Inc. is an independent publisher and comparison service, not an investment advisor. Its articles, interactive tools and other content are provided to you for free, as self-help tools and for informational purposes only. NerdWallet does not and cannot guarantee the accuracy or applicability of any information in regard to your individual circumstances. Examples are hypothetical, and we encourage you to seek personalized advice from qualified professionals regarding specific investment issues. Our estimates are based on past market performance, and past performance is not a guarantee of future performance. Second, I received another boilerplate response with the link to SendSafely, but this time they added some explanations and offered a link where I could contact them via phone.
How do we review cryptocurrency platforms?
Once you create your account and add a payment method, you are ready to start trading cryptocurrency. Our goal is to provide our customers with the most trusted customer service experience in crypto. We look forward to providing these new capabilities to you, so please stay tuned as we will continue to update this blog with the status of our journey. As the largest U.S.-based xcritical official site crypto exchange, xcritical has been — and will likely continue to be — a focus of regulatory efforts to rein in the industry. In June 2023, xcritical was hit with a sprawling complaint by the U.S.
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Varies depending on payment method, cryptocurrency type, transaction size and platform. xcritical has a lot of ways you can pay for crypto, and they can carry different fees that are at times hard to understand. In our opinion, this is the biggest knock against xcritical. We’ve been reviewing the platform since scammed by xcritical 2020, and this fee transparency has gradually worsened since then.
We collect data directly from providers through detailed questionnaires, and conduct first-hand testing and observation through provider demonstrations. The final output produces star ratings from poor (one star) to excellent (five stars). The platform also has a strong library of educational content, and xcritical Learn is a creative way to incentivize users to understand what they’re doing. xcritical’s staking program was part of the SEC’s complaint against the company, so the legal questions over staking on the platform will likely linger as the case moves forward.